Guiding the personal and professional development of your employees can help you unlock their potential.
I speak regularly about how to leverage employee engagement, and why it’s worth your time to encourage it. It’s simple: an engaged staff is more productive, more effective, and better supports your customers.
Where to start?
In order to truly and meaningfully engage with your employees, you need to understand their own development goals.
This is where my Personal Development Plan comes in. This two-page document asks your employees a series of questions. Its purpose is three-fold:
- It’s a starting point for better engaging your team
- It allows you to quickly see whether present needs at your practice can be met with the skills your current team already has
- You get to start a two-way dialogue about how you and your staff can achieve your goals, together
This last point is critical. Communication is the foundation of a successful employer-employee relationship, and it is a requisite for engagement.
To achieve the best results, I suggest sitting down with your team during a weekly meeting, and handing out the Personal Development Plan. (If you don’t meet regularly, I would consider starting. Meetings don’t need to be lengthy; the goal is to provide a forum for your employees to bring ideas and concerns directly to you.)
Next, I would explain what your vision and goals are at the practice, and that you want to know how best to include your employees in them. Encourage honest replies, set a deadline for completing the document, and let your employees know that you will take the time to meet with each of them one-on-one for a short session to go over their answers.
This process works only if your employees believe you will follow up with their answers. These pages aren’t to be completed then filed away. You will need to follow up with changes, training opportunities and development.
Download the PBC Personal Development Plan here. Contact me with any questions about how to start this process, or how to follow up with your staff once they’ve responded.