Thank you to all of the optometrists and optometric staff who attended my four presentations in Red Deer, Alberta on Friday.
It was such a joy to get to share my recalling and staff engagement knowledge with you, and to hear all of the questions, ideas and feedback you shared.
A special thank you too to the Alberta Association of Optometrists for the invitation to speak.
I like to make my presentations available online for review. If you missed a presentation, want a refresher or want to share the information, follow the links below.
And if you have any questions about the material or want to get in touch, you can reach me by phone or email.
- The Anatomy of Recalling: What Every Optometrist Should Know (OD presentation)
- Nurture & Grow Your Client Database to Increase Your Revenue (OA presentation)
- Recipe for Success: A Strategic Approach to Employee Engagement (OD presentation)
- Seeing the BIG Picture: Are You A Linchpin? (OA presentation)