With a new year should come some new practice management goals.
This is one of my favourite times of year to reflect on success and plan for more of it. This comes naturally to many of us. Come January 1, we think of health and financial goals, places we want to visit, how we want to grow in 2019. Why not take that ambition and enthusiasm, and apply it to your practice?
The keys to success in practice management are dedication, feedback and teamwork. You need to commit to the changes you want to see, monitor your progress and get your whole team on board.
If you could achieve anything in your practice this year, what would it be? What would you change about your practice management? What dreams could you realize this year?
This is the fun part: brainstorming your goals. And these could be in almost any area: revenue, expansion, flexibility, morale or patient care, to name a few.
Putting a plan in place
Once set – and don’t forget, these should be measurable, achievable goals that excite you and your team – Ron Carson writes in Forbes that there are five things you can do as a business owner to keep you and your staff on track. (If you need a refresher on how to set S.M.A.R.T. goals, read my post from January 2018.)
To summarize his advice, you want to document your goals, and try to keep connected to why you set them at the start of 2019. About 80% of us will lose interest in our resolutions by February. Good practice management requires you to develop a strategy that carries you to success 12 months of the year.
Don’t forget to track and celebrate your progress with your team. If you are trying to boost revenue through recalling, for example, share success with the recallers and support staff who make it possible. When your team personally and professionally cares about achieving your goals, you stand a much greater chance of seeing them realized. Properly incentivizing and engaging your employees is a core principle of successful practice management.
For five ways you can keep your new year’s resolutions on track, read the Forbes are here.